Privacy Policy | Indus Bath

1. Introduction & Ownership

Welcome to Indus Bath (operating under Indus Bath Care). We are committed to protecting your personal privacy when you interact with our website, request product quotations, or communicate with our customer engineering representatives. This Privacy Policy details how we collect, store, protect, and utilize your information.

Registered Entity: Indus Bath Care

Manufacturing Unit & Experience Center: GROUND FLOOR, KH NO 2735, BRAHAM COLONY KARHERA, Karhera, Ghaziabad, Uttar Pradesh, 201007

Official Email: indusbathcare@gmail.com | Support Helpline: +91 9899775265

2. Information We Collect

We only collect personal information that you voluntarily submit through our lead inquiry forms, quotation request popups, or direct phone and WhatsApp communications:

Contact Number (Mobile / WhatsApp): Used strictly to send product catalogs, technical layout diagrams, and factory wholesale quotations.
City / Delivery Location: Used to calculate crate freight charges and coordinate local installation guidance.
Product Requirement & Size Preference: Used by our technical engineers to recommend motor power (HP), plumbing alignment, and timber dimensions.
Customer Name & Email Address (Optional): Used to issue formal PDF commercial invoices and digital warranty certificates.

3. How We Use Your Information

Your information is utilized solely for legitimate business operations relating to your bath equipment purchase:

Transmitting exact factory wholesale pricing, video demonstrations, and dimensional blueprints.
Providing pre-installation plumbing and electrical specification consultation.
Scheduling wooden crate logistics and doorstep transport across India.
Registering your official 10-Year Bathtub Shell and 2-Year Equipment Manufacturer Warranty.

4. No Spam & Strict Non-Disclosure Policy

Our Strict Guarantee: Indus Bath will NEVER sell, rent, license, or disclose your telephone numbers, email addresses, or personal requirements to third-party telemarketers, credit card issuers, or external marketing agencies. Your contact details are stored securely in our private CRM system and are accessed strictly by authorized factory technical specialists.

5. Cookies, Analytics & Google Advertising Disclosures

Our website utilizes standard industry analytical and advertising measurement cookies:

Google Tag Manager & Google Analytics: Used to track anonymous page performance, device type (mobile/desktop), bounce rates, and traffic sources to optimize user experience.
Google Ads Conversion Tracking (Tag ID AW-18520766258): Measures when a visitor successfully submits a quotation enquiry form to optimize advertising efficiency.
You may disable cookies at any time through your personal browser settings without impacting your ability to browse our catalog.

6. Your Rights & Data Deletion

You have the legal right to request the review, modification, or complete deletion of your contact records from our database at any point. To request removal, simply write to us at indusbathcare@gmail.com with the subject line "Data Deletion Request", and our administrative team will purge your information within 48 business hours.

7. Contact Information

If you have questions regarding this Privacy Policy or wish to discuss custom specifications for your villa or apartment project, feel free to contact us:

Call: +91 9899775265 / +91 7011115700 Email: indusbathcare@gmail.com